Dear customers, we are still there for you even after the announcement of the new stricter requirements by the government on 22 March. Therefore, starting in Monday 23 March, we will only allow individual customers to enter our shop. Since we do not want to have anyone waiting outside, please announce your visit with us.
We also will reduce the number of eye examinations and supplies to cases with a certain urgency such as changes in prescription, damage or loss of your own glasses.
You are welcome to pick up your already ordered glasses by appointment. If it is no longer possible for you to come by, we may also deliver your new glasses to your home. In these cases, the final fitting can be done later.
Dear contact lens wearers,
currently we do not perform contact lens adjustments or check-ups. The necessary closeness between you as a customer and our fitting specialists and the possible risk of infection is just too high. As soon as this exceptional situation is over, we will of course resume the fitting and follow-up visits as normal.
Reordering your contact lenses of course is no problem. We may also send you the new contact lenses to your home.
In general, we would like to point out once again that the general recommendation to refrain from wearing contact lenses at present for self-protection is still valid. To our last blog post.
A note on our own behalf:
If you have any symptoms of a cold, we would like you to visit us at a different time. In this instance, our team is required to protect themselves. We kindly ask for your understanding.
Make the best of these days and stay healthy.